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Digital Product Policy

Last updated: September 25, 2026

How delivery works

Every resource on this site is a digital product. Once you've purchased (or claimed a free) resource, it's added to My Library, where it stays available for you to download.

Access is entitlement-based

Access to a resource in your Library is tied to your own account and your own purchase of that specific resource. Resources are never publicly downloadable — only a signed-in customer who owns a resource can access it.

Secure downloads

When you download a resource, we generate a secure, time-limited download link just for that download, rather than a permanent public URL. This protects the resource and helps make sure only customers who purchased it can access it.

Responsible use

Please don't share, resell, or redistribute the files you download — see our Terms of Service for more on how purchased resources may be used.

Questions about a download

If a resource you purchased isn't showing up, or you're having trouble downloading it, please reach out through Contact Us.